A help desk for teams that insist ona delightful
customer experience

Why Help Scout?

Help Scout keeps your team organized and your customers happy with a host of features designed for managing email at scale.

Learn about the help desk

With Docs you can create a branded knowledge base site that is seamlessly integrated with the help desk.

Learn about the knowledge base

Beacon is a fully customizable embed form that you can install on any web page in a couple of minutes.

Learn about beacon

“Help Scout is intuitive and reliable for Basecamp's support team. It’s a pleasure to work with and learn from them!”

Kristin Aardsma

“Our customer service is regarded as one of the biggest perks about being a Wistia customer, and Help Scout is a big piece of that.”

Jordan Munson

“Help Scout is clearly designed with the everyday support professional in mind. It is exactly what we were looking for at Trello.”

Ben McCormack

“Help Scout is the one-stop shop for our customer success team here at Litmus. Truly, it’s the help desk our team had always dreamed of.”

Paul Farnell

Better experience for your customers, less headaches for your team.
You’ll be set up in minutes.