A help desk for teams that insist ona delightful
customer experience

See the Difference

Help Desk Customer Support Software with a Personal Touch

Help Scout keeps your team on the same page and your customers happy with a host of features designed for managing email at scale.

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Knowledge base Be helpful 24/7

With Docs you can create a branded knowledge base site that is seamlessly integrated with the help desk

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Embed Tools Beacon offers help right where customers need it

Beacon is a fully customizable embed form that you can install on any web page in a couple of minutes.

Learn about beacon

Trusted by over 4,000 businesses in 60+ countries

Basecamp
Blue Bottle Coffee
Trello
GrubHub
AngelList
Timbuk2
Buffer
Treehouse

Jordan Munson
Wistia

"Our customer service is regarded as one of the biggest perks about being a Wistia customer, and Help Scout is a big piece of that."

Gary Vaynerchuk
Wine Library

"Tools like Help Scout enable us to execute the kind of one-on-one service we're looking for. It's the kind of software that is taking our business to a different level."

Tina Roth Eisenberg
Tattly & Teuxdeux

"Help Scout is FANTASTIC! It has streamlined our customer support, a real pleasure to use."

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