All plans include
- Unlimited mailboxes
- Unlimited storage
- Phone/email/chat support
- Custom signatures
- Email notifications
- Rich customer profiles
- Saved replies (canned responses)
- Custom outgoing (SMTP) settings
- SSL security
We never charge for support
It's not right to charge for great service. Every one of our plans includes friendly service via phone, chat and email.
How is it different from other help desks?
We're so glad you asked! Check out the "How We're Different" page to see a comparison.
Is Help Scout reliable?
We rarely have downtime thanks to most of Help Scout being hosted on Amazon Web Services. See our track record here.
Are you hosting my email?
No. Help Scout depends on a forward from your current email host to our system. This involves a simple setup process, which works with any kind of email account.
