A help desk for teams that insist ona delightful
customer experience

Why Help Scout?

Help Desk
Customer support software with a personal touch

Help Scout keeps your team organized and your customers happy with a host of features designed for managing email at scale.

Learn about the help desk
Help Scout - Customer Support Software with a Personal Touch

Knowledge base
Be helpful 24/7 with Docs

With Docs you can create a branded knowledge base site that is seamlessly integrated with the help desk.

Learn about the knowledge base
Help Scout Docs

Embed Tools
Beacon offers help right where customers need it

Beacon is a fully customizable embed form that you can install on any web page in a couple of minutes.

Learn about beacon
Help Scout Beacon

Is your current support solution giving you headaches?

Compare Help Scout to using a shared email inbox

Compare Help Scout to Zendesk or other help desks

Help Scout logoHelp Desk software - Customer Support Software

Trusted by 6,000+ businesses in over 60 countries

Timbuk2
Buffer
Basecamp
“Help Scout is intuitive and reliable for Basecamp's support team. It’s a pleasure to work with and learn from them!”
Kristin Aardsma
AngelList
Trello
“Help Scout is clearly designed with the everyday support professional in mind. It is exactly what we were looking for at Trello.”
Ben McCormack
Tuft&Needle
PillPack
Product Hunt
Tattly
Blue Bottle
Litmus
“Help Scout is the one-stop shop for our customer success team here at Litmus. Truly, it’s the help desk our team had always dreamed of.”
Paul Farnell
Grubhub
Treehouse
Threadless
resource cover

Resource

Find and hire your support dream team.

Read the guide
resource cover

Resource

The 2016 Customer Support Salary Study

See the data
Looking for more helpful content? Check out the blog and other resources.

​Start your free 15‑day trial

Better experience for your customers, fewer headaches for your team.
You’ll be set up in minutes.