There’s a better way to talk with your customers.

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

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Trusted by more than 8,000 businesses in 140 countries.

Meet our customers

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience

TeamSnap

“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support

Basecamp

“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro

Zapier

Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

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World class 24x6 Support

These friendly and knowledgable folks are available via email and chat.

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Training & Classes

Weekly resources designed to help you get the most out of Help Scout.

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Education from HelpU

We’ll teach your team how to master the craft of customer service.

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Get started with Help Scout

A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

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Have 25+ people on your team? Try the Company Plan

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