Build a company your customers love.

Help Scout makes customer support tools that keep customers happy as you grow.

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Trusted by 7,000+ businesses in over 140 countries

Make every customer support interaction more human & more helpful.

Help Desk

Scalable email support for teams, no headaches.

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Docs

A knowledge base that’s helping customers 24/7.

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Beacon

Customers can find answers without leaving your site.

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Help Desk, Docs and Beacon

Is your current support solution giving you headaches?

Compare Help Scout to
Zendesk or other help desks

7,000+ customer-driven businesses use Help Scout.

See why support teams love it
Basecamp
“Help Scout is intuitive and reliable for Basecamp's support team. It’s a pleasure to work with and learn from them!”
Kristin Aardsma
Trello
“Help Scout is clearly designed with the everyday support professional in mind. It is exactly what we were looking for at Trello.”
Ben McCormack
Litmus
“Help Scout is the one-stop shop for our customer success team here at Litmus. Truly, it’s the help desk our team had always dreamed of.”
Paul Farnell
Treehouse
Angellist
Pillpack
Buffer
Timbuk2
Grubhub
Tuft & Needle
Pocket
Tattly
Product Hunt
Blue Bottle
Threadless

Our goal is to make your job easier

Free training & 24-hour support

99.98% uptime the last 12 months

Serious about security & privacy