Help Scout is made by people in 40 cities around the world, all with a passion for excellence in their craft.
We come from diverse backgrounds and are united by an enthusiasm for great products and delightful customer experiences.
Since launching in April of 2011, Help Scout now powers 7,000+ support teams in over 140 countries. Our software is used and trusted by businesses of every shape and size.
To find out if Help Scout is the right fit for your company, start with our Why Help Scout page.
Designed to go the distance
Our goal is to help millions of people around the world through our products. While growth is important, team and values are paramount. We’re always striving to do impactful work we’re proud of in lieu of chasing overnight success.