Apps We Can't Live Without

Gregory Ciotti | January 9, 2012

We all know that running a small business is hard. But thankfully, the cloud makes it a lot easier. Small businesses can choose from hundreds (if not thousands) of outstanding web apps that help them do more faster and with fewer resources than the big guys.

At Help Scout we're a small business just like you, with our current team spread among three different states. Communicating with each other, reaching out to customers and keeping our product up and running requires a bunch of applications, all working together.

Now (happy new year!) is a great time to try new web apps. It's an opportunity to get organized, become more productive and optimize tired processes in your business. In that spirit, here's a list of the web apps and companies that help us work better. We appreciate ALL of them for doing such a great job.

Product Management

Customer Communication

Team Communication

Our Favorite Offline Products

What's missing from our list? We'd love to see a list of the apps your business considers indispensable.


About the author: Gregory Ciotti is on the marketing team at Help Scout.