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Have you ever decided on the perfect gift for someone, but given up when you couldn’t get your questions answered, or discovered the company’s unforgiving return policy, or weren’t sure your item would be delivered on time unless you forked over more dough for rush shipping than the gift cost itself?

Wouldn’t you always rather do business with companies who take good care of their customers?

Free PDF: 25 Ways to Thank Your Customers

Free PDF: 25 Ways to Thank Your Customers

Ready to turn customers into advocates? Download this handy guide to building a loyal customer base.

We know where we stand. That’s why we compiled this list of unique, high-quality gifts made by Help Scout’s own customers — from board games to leather goods to cat wine (yep), these customer-first companies have got your holiday wish lists covered.

spikeball

Spikeball

What they offer
Spikeball is a two-against-two game that’s sort of a cross between volleyball and four-square. It’s played with a ball and net placed between the teams.
Cost
$53-$99
Why we ❤️  it
Spikeball focuses their energy on building community. When you gift Spikeball, you are joining a thriving, supportive, and dangerously fun community. Plus, free replacement parts for life!

tortuga

Tortuga

What they offer
All kinds of awesome travel backpacks. Our fave is the Outbreaker — a maximum-sized, TSA-friendly carry-on for extended, international travel.
Cost
$299
Why we ❤️  it
Wirecutter’s pick for best carry-on travel bag, the durable Outbreaker has a comfy height-adjustable suspension system and a lay-flat laptop compartment to speed up the security process.

meowingtons

Meowingtons

What they offer
Where cat lovers convene for cat trends, news, memes, advice, and fun products. If you have a cat lover on your list, it’s hard to go wrong with a gift from Meowingtons. May we suggest a bottle of their finest Pinot Meow Cat Wine?
Cost
$6.95
Why we ❤️  it
Meowingtons works with animal shelters to support cat adoption programs. “It is such a reward on a personal and company-wide level to share a special connection with our customers in our love and appreciation for cats and the people that love them,” says team member Cortney Licata.

hardgraft

Hardgraft

What they offer
Monaco-based Hardgraft crafts gorgeous Italian leather goods, footwear and clothing. When a purse feels like too much fuss but you don’t have enough room in your pockets, this simple brown leather phone pack is just perfect.
Cost
£199
Why we ❤️  it
In addition to high-quality products, Hardgraft purveys excellent customer service. They respond to inquiries as fast as possible, and provide as much detail as they can regarding product-based questions.

mealpal

MealPal

What they offer
MealPal is a lunch and dinner subscription service where members can reserve meals from participating restaurants who offer one of their signature dishes daily.
Cost
$5.99 per lunch
Why we ❤️  it
“MealPal is all about saving time for users, so our customer service team is dedicated to being available 24/7,” says Ellie Goone, Marketing and PR. “Our global teammates make sure our Pals all over the world have a great experience.”

dockatot

DockATot

What they offer
The DockATot is “designed to offer a safe, snug and soothing environment for babies.” It makes co-sleeping safer and encourages restful sleep — and what new parents don’t want that?
Cost
$175-$200
Why we ❤️  it
“Our goal is to create customers for life,” says Elina Furman, Director of Marketing at DockATot. “Our team has the mentality of, ‘What if this person were my mother, sister, son? How would I treat him or her?’”

gamecrafter

The Game Crafter

What they offer
Print your own custom board game or choose from over 5,000 independent games — including Help Scout’s very own customer champion Mo McKibbin’s board game, Categorio: a category game that lets you quantify the value of all things in life.
Cost
$36.99
Why we ❤️  it
“Making a board game is a complex task and a labor of love,” says Tavis Parker of The Game Crafter. “Our business is not based on quick sales transactions, but rather a long process of design, playtesting, and revisions. Our team includes published game designers who easily relate to users and encourage frustrated designers, provide design recommendations, and connect them to resources in the community. Help Scout has been a great tool for us to stay organized and respond quickly so that our customers can have a great experience while they’re turning an idea into a real board game.”

Where do you like to shop for the kinds of gifts that truly delight people? Share your favorites in the comments!

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9 Unique Holiday Gifts from Independent Sellers We Love

Looking for even more fabulous prezzie ideas?

Check out last year’s guide! →

Emily Triplett Lentz

Emily Triplett Lentz is the blog editor at Help Scout, the invisible help desk that helps you build a company your customers love with more human, more helpful customer support tools.