September 5, 2012

New in Help Scout: 50 New Keyboard Shortcuts + an All-New Text Editor

New in Help Scout: 50 New Keyboard Shortcuts + an All-New Text Editor

Over the last few weeks, we've launched a couple big improvements to Help Scout aimed at helping you work faster.

Changes include an all-new text editor with the ability to save replies on the fly, and 50 amazing new keyboard shortcuts. Check out this short demo to see them in action:

 
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Written by Nick Francis Nick Francis

4 Comments

Kim Washington Sep 6

Good tools for organization

Phyllis Sep 6

Thanks guys! Love the new keyboard shortcuts! :)

Ruben Müller Sep 7

Wow, thats awesome - thanks alot!

Sarah Oct 25

Would be great if we could create folders - so that we can create a rule to assign certain emails into relevant folders in help scout.

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Help Scout is simple help desk software that enables teams to deliver personalized customer service at scale.