When feedback stings or when it’s difficult to empathize with a co-worker, do you find yourself responding or reacting?
There’s a big difference between the two: a thoughtful response can quell a heated debate, while a knee-jerk reaction ups the emotional ante (your own or your co-worker’s). One is mindful, the other isn’t.
It can be difficult to be mindful when you’ve made an error or when your ego starts thrashing; your instincts kick in, and it’s far easier to self-justify than it is to humbly accept and admit a mistake.
Although mindfulness and meditation practices have become widespread, they’re often approached skeptically or disregarded because of their relation to eastern philosophies or a cultural demographic. However, the practice of mindfulness has a vast amount of research to support it, and any insight that improves your day-to-day life, work, and relationships within your organization is worth leveraging.
Let’s look into the benefits of mindfulness and see how we can put it into practice.
What Research Says About Mindfulness
According to the Association for Psychological Science, researchers at graduate business school INSEAD and The Wharton School found that “one 15-minute focused-breathing meditation may help people make smarter choices.”
The researchers looked specifically at people’s reactions to the “sunk cost bias,” which is the tendency toward sticking with an initial investment, even if it’s failed, because of the money or time already spent.
“We found that a brief period of mindfulness meditation can encourage people to make more rational decisions by considering the information available in the present moment, while ignoring some of the other concerns that typically exacerbate the ‘sunk cost bias,’” says researcher and lead author Andrew Hafenbrack.
The study discovered that just a short period of intentional mindfulness nudged people to ignore sunk costs and make wiser decisions.
In another study with the University of Miami, undergrads took a seven-week mindfulness training program. While the results weren’t immediate, by the end of the program the students who did the training showed increased attention and less mind wandering versus the control group who reported diminished attention.
Mindfulness helps us to be self-aware, thoughtful, and mentally present when we make decisions. If it requires a brief time to pause and think, then that’s time well spent.
Mindfulness as a Metaphor
One thing that can help us to be more mindful is the practice of seeing ourselves as others do. Russ Roberts, author of How Adam Smith Can Change Your Life, explains the notion of imagining what he calls an “impartial spectator.”
Roberts said, “Imagining an impartial spectator encourages us to step outside ourselves and view ourselves as others see us. This is a brave exercise that most of us go through life avoiding or doing poorly. But if you can do it and do it well, if you can hover above the scene and watch how you handle yourself, you can begin to know who you really are and how you might improve. Stepping outside yourself is an opportunity for what is sometimes called mindfulness—the art of paying attention instead of drifting through life oblivious to your flaws and habits.”
One of my personal experiences with mindfulness occurred when a co-worker was giving me feedback, and I found myself nodding my head but not listening. My internal monologue went something like, “Jeez, I’m getting bashed right now.”
I wasn’t—I was just telling myself that because I wasn’t familiar with someone looking me in the eyes and telling me a truth that was hard to hear.
Luckily, I had a flash of self-awareness. I realized how foolish I was acting based on my limited experience of receiving feedback. By taking a mindful moment to change the narrative—from “I don’t like what he’s saying about my work” to “This person is genuinely trying to help me do better”—I was able to receive feedback, not with closed fists, but with an open mind.
How fruitless it would have been if I’d stuck to my original, reactive narrative. I would have missed crucial feedback, and my inability to identify what I was feeling would have cascaded into other areas of the relationship. What’s worse, I would have been unaware of it all.
Bill George, professor of management practice at Harvard Business School, explains why mindfulness helps you become a better leader.
George said, “While many CEOs and companies are embracing meditation, it may not be for everyone. The important thing is to have a set time each day to pull back from the intense pressures of leadership to reflect on what is happening. In addition to meditation, I know leaders who take time for daily journaling, prayer, and reflecting while walking, hiking or jogging.”
Indeed, the idea of sitting cross-legged in a room in an attempt to empty your mind is only one way of practicing mindfulness. Any act that facilitates reflection and clearer thinking is beneficial. Over time, it becomes much easier to pause, be self-aware, and make better decisions.
Entrepreneur Scott Belsky said the following in Manage Your Day-to-Day:
"You are the steward of your own potential. The resources within you—and around you—are only tapped when you recognize their value and develop ways to use them. Whatever the future of technology may hold, the greatest leaders will be those most capable of tuning into themselves and harnessing the full power of their own minds."
To harness that power, to quiet the storm of emotions in our minds, we must practice mindfulness on a daily basis.
The difficulty is not finding the time—we all have 24 hours in a day and 15 minutes to spare. No, the difficulty is in doing the work, which requires you to slow down, breathe, and reflect.
Go on. Give mindfulness a try for yourself. The results are worth it.