Use Help Scout to break the cycle of jumping between your notes and inbox every time you interact with a customer. Every customer email has an auto-populated, editable profile including their entire history with your company.
See every conversation you or any teammate has had with a customer, all in one place.
Build your ideal Customer Profile by connecting with any of Help Scout’s 50+ integrations.
The journey to inbox zero is as important as getting there. Using Workflows in Help Scout helps you on that journey, moving beyond Gmail filters to streamline processes and automate the most tedious parts of your workday.
Help Scout for iPhone and iPad lets you manage your customer Conversations, wherever you are.Available for iOS
With Help Scout’s Reports, you can see what questions are trending, monitor customer happiness and topic trends…all without having to export a CSV file.