When you’re ready to evaluate Help Scout, the Zendesk import tool lets you import your entire ticket history, including customer profiles, and Help Center articles from Zendesk into Help Scout. It’s automated, free, and can be done without your IT department.Contact Us
Unlike Zendesk, Help Scout offers reporting capabilities on every plan, making it easy for you and your team to immediately derive insights on team performance. Use reports to identify trends, recurring questions, and feedback on customer support.
We’ve got you covered. Upgrading to Help Scout Plus equips your team with advanced features, like enhanced reporting, unlimited teams, unlimited custom fields, and a dedicated customer development manager.Learn More