Hiring the best customer support employees is essential to the success of any business. But how do you vet candidates to ensure you’re hiring the very best people for your support team?
Learn how to find and hire stellar support candidates in this 45-minute webinar hosted by Mat Patterson of Help Scout, Sarah Judd Welch of Loyal and Chase Clemons of Basecamp.
What you'll learn:
- The ideal characteristics for support team members
- Identifying those characteristics in an interview
- Getting new support people integrated and up to speed quickly
Plus! Find out about Mat’s “boat based hiring system”, learn Chase’s ‘deli test’ and discover Sarah’s technique for matching the right person to the right role.