We’ve got your back

Can’t find what you need in our help docs? Get in touch with a friendly member of our team.

Finding the perfect support tool is hard

But it doesn’t have to be! Spend a few minutes with a friendly member of our team and we’ll share everything you need to know about selecting a help desk for your business.

  • We don’t work on commission
  • Free training and onboarding
  • We’ll work within your timeline
Schedule a Call
  • Gather

    @Gather_

    Tim spent lots of time with us on the phone & via email learning about our business to make sure Help Scout was a good fit. He shared valuable insight into how they run support operations that have not only greatly improved our response times, but also made our team a stronger unit as a whole!

  • Elijah Ginsberg

    @eclarkginsberg

    I wish all software was as easy to buy as Help Scout. Tim took the time to understand our needs and gave us a super consultative demo that answered all our questions about the product. At the end of the call, he told us to take our time making a decision, but no need– we were ready to buy then and there.

See Help Scout in action

Join one of our resident customer champions for a brief, guided tour, followed by a Q&A session. We'd love to see you there!

Getting Started with Help Scout

New to Help Scout? This class is perfect for you! Walk through mailboxes, conversations, settings, and reports with us.

Wednesday,  August 24

9am EST

Tuesday,  August 30

7pm EST

Wednesday,  September 7

9am EST

Getting Started with Docs

Learn how to create and manage a knowledge base, populate it with content, and customize its look and feel to match your brand!

Tuesday,  August 30

6pm EST

Tuesday,  September 13

9am EST

Tuesday,  September 27

3pm EST

Help ScoutOffice Hours

Drop in for free-for-all product questions! This class is delivered in a Q&A format tailored to your questions.

Thursday,  September 1

6pm EST

Just looking for the basics?

Watch a pre-recorded demo here


Contact Us

Have questions? We're happy to help!

Online

help@helpscout.net

Offline

131 Tremont Street
3rd Floor
Boston, MA 02111-1338

Brand Assets

Get them here