Meet the world’s first
Invisible Help Desk

Using a help desk is a great way for teams to manage support.
Help Scout is the first one your customers don't have to use.

Do you have any of these problems with your help desk?

Problem

Emails from your help desk look computer-generated, with case numbers and "Please reply above this line" instructions.

Help Scout's Solution

When you reply to a customer, the email is simple and personalized. There's no robotic mumbo jumbo.

Problem

Adding users over time breaks the bank.

Help Scout's Solution

Help Scout costs only a fraction of other available help desks, saving the average company thousands each year.

10 Users25 Users

Help Scout $175/mo $400/mo
Zendesk (compare)
Help Scout Savings
$590/mo
$4,980/yr
$1,470/mo
$12,840/yr
Desk.com (compare)
Help Scout Savings
$290/mo
$1,584/yr
$725/mo
$4,380/yr
Freshdesk (compare)
Help Scout Savings
$290/mo
$1,380/yr
$725/mo
$3,900/yr
UserVoice (compare)
Help Scout Savings
$200/mo
$300/yr
$500/mo
$1,200/yr

Help Scout price includes Docs ($25/mo.)

Problem

Your company only uses the help desk's basic features and you waste time trying to figure out how to turn things off.

Help Scout's Solution

Since Help Scout is focused on one mission-critical feature (email support), it's simple to use and no superfluous features get in your way.

Problem

Emails filter into a single queue and you want more separation between different addresses

Help Scout's Solution

You can setup unlimited mailboxes (email addresses) with Help Scout, each of which has separate folders, settings and permissions.

Problem

The help desk promotes their brand to your customers at every opportunity.

Help Scout's Solution

Every paying Help Scout plan is invisible to your customers—no branding. It's all about you.