See Help Scout in action Reserve my spot

Integrate Slack with Help Scout

Spend less time solving more customer issues

Slack
Help Scout
Slack

The Help Scout + Slack integration centralizes your team communications and turns conversation into action. Make the most of every action you take, so you can keep the focus on delighting your customer faster.

Help Scout - Slack integration Example of a Help Scout conversation update in Slack

Do more with Slack and Help Scout

  • Instantly post Help Scout events to the Slack channel of your choice.
  • Automatically @mention the person assigned in Slack with link to the conversation in Help Scout.
  • See notifications when a conversation is created, updated, replied or closed.
Already have Help Scout? Add the Slack Integration.

Start your free 15 day trial

Better experience for your customers, fewer headaches for your team.
You’ll be set up in minutes.

Free training & 24-hour support

99.99% uptime the last 12 months

Serious about security & privacy