Trello is a collaboration tool that organizes your projects into boards. By integrating Trello with Help Scout, you can manage support cases, generate sales leads, communicate with developers, ship packages, and ultimately, delight your users – all from a single platform.
With the Trello integration, route relevant Help Scout conversations straight to the Trello board you’re already working on, so you can easily track of feature requests, monitor bugs and other issues as you pull in other teams to address them, and group conversations into a new projects.
Straight from Trello, you can now:
Monitor feature requests
Track bugs and other longer-term issues
Communicate about groups of similar conversations with other teams