Help Scout includes everything you need to automate the grunt work, measure performance over time, and keep your team focused on delighting your customers.
Multiple mailboxes support as many email addresses as you need to work collaboratively across teams, and manage several products or brands from one account.
In depth Reports on conversation trends, team performance, productivity, and customer happiness keep your finger on the pulse. Filtering options by custom dates and tags target the data you need.
Docs keeps self-service classy with up to 5 customizable knowledge base sites that integrate with your help desk, run smoothly on any device, and help your customers help themselves.
Empower your team to collaborate anytime, anywhere. Help Scout for iPhone keeps your finger (literally) on the pulse of customer support, and the conversation going with your customers.Download the App