Actionable customer service tips and ideas, delivered weekly.
Help Scout•7 min read
Mathew Patterson•10 min read
Mathew Patterson•5 min read
Jess Byrne•8 min read
Examples of common customer questions, requests and complaints and how you can respond for best results.
Smart, actionable customer service ideas, delivered weekly.
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How to make the most of your support tool
Support pros share their experiences working in customer service
A monthly video series for customer support pros
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Customer service tips, trends, and insights, organized by theme. Just hit play.
January 5th, 20184:00pm ET
Join customer service expert Jeff Toister and Nick Francis for a live chat on making self-service work.
February 27, 2018
Learn from 27 Customer Experience Directors, in London, England, for a one day conference and networking event.
July 22nd, 2018
SDX is focused on learning and developing skills in customer support, management, self development, and much more
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