Fostering an environment where customers feel loyal to you and your business is a wise investment in the future of your company.
Ty Kiisel • 6 min read
The ROI of thanking your customers is tantamount to the ROI of word-of-mouth. Here’s proof … and what to do about it.
Emily Triplett Lentz • 9 min read
Devin Bramhall • 6 min read
A handwritten note stands out from the digital pile, and shows your customers you really care.
Help Scout • 10 min read
Use saved replies to reduce repeat tasks by creating templates you can use for common customer support queries.
Carmel Granahan • 2 min read
Show Customers Your Appreciation By Acting On These 25 Ideas Today!
With special guest Emily Triplett Lentz, we discuss the ROI of thanking customers, and simple gestures like a thank you card can have a big impact on customers and your business’s bottom line.