See Help Scout in action Reserve my spot

Let us show you around the place

Get a quick tour with this introduction video of the many features and benefits of bringing your team on with Help Scout.

 

More to love about the help desk

Customer Satisfaction Ratings

Give your customers a voice. It’s the closest you can get to knowing your customer’s true feelings without hiring a telepath.

@mentions

Loop multiple teammates into customer Conversations without assigning to them.

Traffic Cop

Duplicate replies are a thing of the past with traffic cop, the ultimate in collision detection.

75+ keyboard shortcuts

No mouse required! Help Scout can be used almost entirely via keyboard.

Start your free 15-day trial

Better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

Free training & 24-hour support

99.98% uptime the last 12 months

Serious about security & privacy