Customer Support Trends 2017
As an eventful 2016 comes to an end, we explore the top five predictions for customer service in 2017.
An Exhaustive List of 2017 Customer Service Trends and Predictions
- Aircall says there are 5 top customer service trends to look out for in 2017
- Buffer reports on The Biggest Social Media Trends to Watch for in 2017 (you guessed it: social media support is among them!)
- 2017 Customer Experience Trends from The Center for Client Retention
- What should you do about the 5 emerging customer service trends? The folks at Marketing Tech News offer their advice
- Business2Community explores The Impact of the Internet of Things on Customer Service
- According to the VMblog Successful Customer Service Strategy in 2017 Starts and Ends With the Consumer (hopefully the customer is involved in the middle somewhere too)
- The team at Nicereply pick their 4 Big Customer Service Trends for 2017. They include one of our favorite issues, support as a career.
Even More predictions for 2017
- What is Customer Service in 2017?
- 8 Customer Service Trends for 2017
- 4 Trends for an Exceptional Customer Experience in 2017
- How Millennials are Changing the Face of Customer Service
- 4 Customer Service Trend Predictions for 2017
What does 2017 look like for your team?
You’ve heard our predictions; now we’d love to hear yours! Please take our four-question survey on customer service in 2017. A few random participants will receive some swag, some love, and our eternal gratitude (as if you don't have that already).Take the survey!