Help Scout is designed to build loyalty and keep your team productive.
Customer profiles put conversation history and contact information right where you need them.
Tools like notes, assigning and saved replies keep big teams on the same page.
Reports include all the data you need to evaluate volume, responsiveness and team efficiency.
Create a branded, fully integrated knowledge base that's available to your customers all the time.
Help Scout works just like email, so anyone on your team is trained in 20 minutes.
Share common email templates and answers to FAQs across the team and insert them in 2 clicks.
Help Scout includes 40+ integrations with the products you already use
Looking to do something more custom? No problem!
Visit our developer site for all the ways we can help.