Switching to a new help desk is an opportunity to give your support team new capabilities and improve your customer service, but it also has the potential to disrupt your workflow and your customers.
What does a successful transition look like? Our hosts discuss how to plan and implement an smooth and effective change in help desks.
What you’ll learn:
From your initial search to final purchase and setup, this (unbiased) resource will help make choosing any help desk easier.
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