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Blog Author

Sarah Chambers

Sarah is a customer service consultant and the founder of Supported Content. When she’s not arguing about customer service, she’s usually outdoors rock climbing or snowboarding. Follow her on Twitter to keep up with her adventures.

Posts by Sarah

6 Customer Centricity Examples To Use In Your Business
Growth & Culture
6 Customer Centricity Examples To Use In Your Business
7 Foundational Customer Experience Best Practices
Growth & Culture
7 Foundational Customer Experience Best Practices
Customer Perception and How to Manage It Effectively
Growth & Culture
Customer Perception and How to Manage It Effectively
How to Improve Customer Loyalty With Customer Effort Score
Growth & Culture
How to Improve Customer Loyalty With Customer Effort Score
A Founder’s Guide to Building a Customer-Focused Company
Growth & Culture
A Founder’s Guide to Building a Customer-Focused Company
5 Ways to Automate Support Without Degrading Service
Customer Service
5 Ways to Automate Support Without Degrading Service
How to Implement Live Chat With a Small Support Team
Customer Service
How to Implement Live Chat With a Small Support Team
How to Set Customer Service Goals (+ 9 Example Goals)
Customer Service
How to Set Customer Service Goals (+ 9 Example Goals)
4 Meaningful Customer Satisfaction Metrics, Compared
Growth & Culture
4 Meaningful Customer Satisfaction Metrics, Compared
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