From early to enterprise, we've got you covered.

Free

0

For a shared inbox or your support team's first help desk

  • Unlimited Users
  • Unlimited messages & storage
  • 1 Mailbox
  • 1 limited Docs site
  • Reports (7 days of history)
  • Beacon
  • Saved Replies
  • Outstanding 24x6 support

Standard

20

Reporting, automation & integrations for support teams

  • All Free features
  • 5 Mailboxes
  • 1 Docs knowledge base
  • Reports (full history)
  • Workflows
  • Satisfaction Ratings
  • Office Hours
  • 40+ integrations

Plus

40

Advanced reporting & features designed for large teams

  • All Standard features
  • Unlimited Mailboxes
  • 3 Docs knowledge bases
  • Teams
  • Custom Fields
  • Free inactive Users
  •  
  •  

It gets better! Annual payment earns you one month free.

Growing fast?

We teach companies around the world to manage support at scale and can help you plan for the future.

Talk to an Expert

All plans include:

Outstanding 24x6 support
Help Scout for iOS
Beacon
Unlimited messages & storage

Free training & 24-hour support

99.98% uptime the last 12 months

Serious about security & privacy