One price, no surprises

Help Scout PricingAffordable help desk software 15 $ USER / MONTH
  • Unlimited mailboxes, email & storage
  • 40+ third party integrations
  • Beautiful reports + satisfaction ratings
  • Add Docs for a flat $25/month
  • Save 10% by paying annually

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15-day free trial
No credit card required

Only need the basics? The Free Plan includes 3 users, 1 mailbox and fewer features. You can downgrade during or after the trial.

What is a user?

Users are people in your company with a Help Scout login. You can have conversations with unlimited customers.

Are 3 users included free?

Since the Free plan is very different from the paying plan in terms of features and branding, we aren't able to include 3 free Users on the Standard plan.

What payment methods are accepted?

Monthly billing is credit card only. We can accept check or PayPal for annual billing, just let us know.

Can I setup multiple brands in one account?

Yes! Accounts are meant to support multiple brands, domains and/or departments all from a single place.

Can I use Docs without the help desk?

Absolutely! You can choose the Free plan and add Docs for a total cost of $25/month.

What's your support like?

Everyone gets the same great support no matter what plan. Most emails are answered in less than two hours and we have 24-hour coverage Mon - Fri.

Have questions?