Free

$0

forever

  • Up to 3 users
  • 1 Mailbox
  • Help Scout branded(?)

Standard

$15

user/month

  • Unlimited Mailboxes
  • Reports
  • Workflows
  • API Access
  • Unlimited emails
  • Unlimited storage
  • Add Docs for $25/month
  • Help Scout Apps
  • Friendly, free support
Get Started 15 day free trial
No credit card required

Do you have a discounted annual plan?

Yes! Annual payments receive a 10% discount. In addition to using a card, annual payments also have the option of payment via check or PayPal.

Can one account support multiple domains/mailboxes?

Yes, the Standard plan allows unlimited mailboxes. That way you can support multiple products, departments or companies from one account.

How does the trial work?

The trial is 15 days of the Standard plan, including all features, free phone/email/live chat support and no calls from the sales team (we don't have one).

Where's the fine print?

We treat you how we'd like to be treated, so there are no contracts, add-on fees or support restrictions. Our success depends on you being a happy customer.

Questions? We're here to help.

"It's one of the best help desk systems I've ever used. Well done for making a help desk that does everything you want and nothing you don't!"
Andy Mindel, Webventurer.com