Careers

Do your best work from anywhere in the world.

How we work

  • We're a remote first company

    Being a remote first company allows us to invest in the best people without being limited by geography. We go to great lengths to set you up for success from day one, and work hard to keep the team connected.

  • Take pride in your craft

    Sweat the small stuff, and know that excellence in any one piece increases the potential of the whole project. Every job you do has your signature on it, so sign with pride.

  • Stay customer-driven

    Everyone at Help Scout is aligned in our motivation to help our customers find success. We’d never sacrifice product quality or the customer experience for growth.

  • Be outcome-oriented

    “That’s not my job” is not a phrase you’ll hear at Help Scout. Ownership means pushing towards greatness together, regardless of title, role, and responsibility.

Current openings

What we offer our employees

  • Competitive salary
  • 100% health and dental coverage for you and your family
  • Paid parental leave, including adoption
  • 401k with 1% match for US residents
  • Personal development stipend
  • Transparency with financials and metrics
  • Flexible vacation
  • Work with people who will bring out your best
  • Long-term/short-term disability & life insurance