Categorize conversations, monitor trends & trigger Workflows
Answer common customer questions in two clicks
Delegate and collaborate privately with a team member
When you respond to your customers from Help Scout, they receive a normal email. There's no ticket number to remember or customer portal to login to.
You can support several brands, products or departments from a single account. Each mailbox and knowledge base has unique, customizable settings.
Empower your team to collaborate anytime, anywhere. Help Scout for iPhone keeps your finger (literally) on the pulse of customer support, and the conversation going with your customers.Download the App