Move your shared inbox to Help Scout

Email management software designed to keep everyone on the same page

Nothing slips through the cracks

Help Scout TagsCollaborate with your group to categorize conversations, monitor trends & trigger Workflows with Tags


Categorize conversations, monitor trends & trigger Workflows

Help Scout Saved RepliesAnswer common customer service questions and keep messages personalized

Saved Replies

Answer common customer questions in two clicks

Help Scout Notes & DelegationAssign conversations and collaborate privately with your team using notes


Delegate and collaborate privately with a team member

Customer Support Software with a
Personal Touch

When you respond to your customers from Help Scout, they receive a normal email. There's no ticket number to remember or customer portal to login to.

Customer support with a personal touch

All your shared inboxes in one place

Managing multiple groups, brands or products is no problem in Help Scout. Each mailbox has unique permissions, settings and folders.

Help Scout dashboard

Keep your finger on the pulse

With email it's hard to know what's going on at a high level, but Help Scout Reports automatically track performance and customer satisfaction.

Help Scout Reports

Customer Story

See how uses Help Scout