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Conquer your customer support queue with Workflows
Use workflows to improve team efficiency, organize emails, and automate actions.
What are Workflows?
Workflows are similar to filters or rules in other email clients. By setting a condition (what you’re looking for) and an action (what you want to happen), you can spend less time redirecting emails, and more time engaging with customers.
Workflow Building Blocks
Every Workflow starts with a goal: If one event takes place, what action do you want to happen after?
You can add multiple conditions to a single workflow, like: if the subject line contains “refund,” then add a tag for “payments”:
Create workflows to help with your everyday projects
Available on the Standard Plan
Better experience for your customers, fewer headaches for your team.
You’ll be set up in minutes.
Already on the Standard Plan? Get started with Workflows