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Your customers will see helpful articles based on the page they’re on. No need to go looking.
Browsing articles is easy, and talking with a human is still only one click away.
Create help content with images, videos, or whatever else you need to support your customers.
Chat is only an option when someone’s available to help. It’s like magic!
Customers only see a chat interface when they’re connected with someone on your team.
Customers can quickly access previous conversations and reply from Beacon.
Beacon is baked right into your Help Scout Mailbox.
No switching tools or opening tabs—chats are only a click away.