Social Media Support Strategy Worksheet
Plan out a social media support strategy for your business using our free, interactive worksheet.
Use this worksheet to:
Take inventory of your current social media presence.
Define stakeholders and resources available to support social media as a customer support channel.
Outline your ‘must haves’ in a social media support management tool.
Ask yourself the right questions to set your support team up for social media success.
Want to learn more?
Our Getting Started with Social Media Support ebook outlines everything you need to know to provide customer-centric, people-first support on any social media platform.
Download the guide today!
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