March 28, 2013
Infographic: What is Bad Customer Service Costing Your Business?
Is bad customer service creating a leak in your business, letting potentially loyal customers slip away?
While some companies see customer service as nothing more than a necessary expense, the data shows that providing great service is as rewarding for customers as it is for your bottom line.
Below we will be looking at some of the most important statistics relating to outstanding service and it’s impact on customer loyalty and business growth.
Let’s dive in!
Click on the infographic to view a larger image.