See Help Scout in action Reserve my spot

Integrate Shopify with Help Scout

A 360° view of your customers' experience

Help Scout

Help Scout’s Shopify integration offers a complete picture of your customers’ experience and data across platforms, so you can provide top notch customer service and support.

Do more with Shopify and Help Scout

Help Scout - Shopify integration Display Shopify metrics and orders in your customer sidebar
  • Display up to 10 of your customer’s most recent orders right in the customer sidebar.
  • Access order details in a single click.
  • Import customer contact information.
  • Easily filter emails and automate actions with Workflows.
  • Share a list of frequently used responses that can be inserted in two clicks
  • Create a branded self-service site with answers to FAQs using Docs
  • View key metrics such as lifetime value, annual value and average order value.

What makes Help Scout unique?

Help Scout is completely invisible to your customers. There are no portals, ticket numbers or robotic email templates. We provide your support team with everything you need to deliver outstanding customer support, while keeping the customer experience simple and personalized.

Already have Help Scout? Add the Shopify Integration.

Start your free 15 day trial

Better experience for your customers, fewer headaches for your team.
You’ll be set up in minutes.

Free training & 24-hour support

99.99% uptime the last 12 months

Serious about security & privacy