See Help Scout in action Reserve my spot

Winning the business lottery and rocketing into success is every company’s dream, but are you ready to scale your customer service to meet your new demand?

The last thing you want to do after gaining a huge new customer base is to let them down. Join Katherine Pan of Kickstarter, Veronica Armstrong of Lovepop, and Mat Patterson of Help Scout for a live chat on best practices for delivering exceptional customer service at scale.

What you'll learn:

  • The resources you’ll need in advance
  • How to set your team up for success
  • Hiring the best team to manage a support upsurge
  • How to handle tough customer conversations if/when a mistake is made
This discussion is hosted on HelpU, the new education resource for people who want to deliver better service, no matter which tools they use.

Sign Up and Learn How to Scale Your Customer Service Team